Roles we're placing right now.

Remote customer service agent for an established e-commerce support team. Handle calls, emails and live chat for online stores on Shopify, turn shopper questions into sales, and resolve post-order issues on US business hours.

Remote live chat and email support agent for an established e-commerce support team. Help shoppers across several online stores, lift sales conversion, and keep post-order questions moving on US business hours.

Fully remote bilingual (Spanish/English) customer service agent for a 24/7 support company serving online brands. Resolve customer issues by email and chat in both languages and build deep product knowledge.

Fully remote customer support agent for a fast-growing company serving online businesses and brands. Answer questions across calls, emails and chats, diagnose and solve problems, and work with your team on global client accounts.

Remote Tier II escalation support specialist for an e-commerce program (Canada-based). Handle complex, high-risk cases by phone and email: payment disputes, member complaints and reputation-sensitive issues, with calm judgment.

US-based remote home delivery support agent (1099 independent contractor). Represent top brands by phone and email, help customers order household essentials, and resolve order and delivery issues. Pay per productive minute.

Independent-contractor customer support for national retail and e-commerce brands. Help US shoppers place orders, track deliveries, and handle returns and billing — fully remote, on your own schedule.

Remote bilingual (Spanish/English) customer support for recognized brands as a US-based independent contractor. Flexible hours, USD 17–20/hour.

Flexible, fully remote customer support for recognized retail and e-commerce brands as a US-based independent contractor. USD 14–20/hour, choose your own hours.

Short remote data-entry project: look up customers by name and phone in Meta Business Suite and create an order for each one on a provided list, following a step-by-step video tutorial. Fixed USD 10–30, ~10 days.

Handle daily customer and buyer chats for an online shop in Bahasa Indonesia — answer product, price, stock and purchase questions fast and politely on marketplace and WhatsApp Business. USD 15–25/hour.

Arabic-only live-chat support for an e-commerce platform serving an Egyptian audience. Greet shoppers instantly, resolve order and payment questions, and handle shipping/COD queries. USD 15–25/hour, paid trial then weekly schedule.

An online retailer of small, lightweight accessories and beauty items needs a fulfillment partner with a centrally located US facility to receive and store stock and to pick, pack and ship orders coast to coast with tracking.

A busy consumer business needs a fluent Kannada speaker to handle inbound calls, support customers, and take orders or bookings, logging every interaction in a cloud CRM and VoIP dashboard.

An online store needs a specialist to design an end-to-end returns and refunds process: a customer-friendly returns form for Shopify or WooCommerce, a clear returns policy, and a staff operations guide. One-off setup project, bilingual Malay/English.

A marketing-solutions company in Saudi Arabia is hiring a full-time, remote e-commerce specialist to set up, run and grow an online store day to day — including order fulfillment, shipping and delivery monitoring, and post-order customer follow-up.

An established, venture-backed DTC fine-fragrance brand is hiring a Retail Operations Manager to own how retail orders move from receipt through fulfillment, delivery and invoicing across its e-commerce site, national beauty retailers and online marketplaces.

A growing e-commerce fragrance brand is hiring a remote Customer Service Agent to answer customer emails and messages and resolve order, delivery, return and refund enquiries, coordinating with the warehouse until each issue is resolved.

Remote part-time support role for a premium home decor brand selling across the UK, US and Australia. Answer customer emails in a polished British-English tone and manage chargebacks and disputes to protect the business.

Full-time remote support role for a fast-growing DTC e-commerce brand. Own email and social customer inquiries in Commslayer and process returns, exchanges, cancellations and refunds accurately at high volume.

Remote night-shift VA role handling all order-related customer communication for an e-commerce operation. Send confirmations and updates, follow up until tracking lands, and keep every order tracked in a shared sheet.

Long-term full-time remote support role for an e-commerce brand on US Eastern hours. Handle inbound calls and emails in Commslayer, process refunds and order edits in Shopify, and coordinate with suppliers.

Full-time remote support role for an operator of women's fashion dropshipping stores serving Canada, Australia and Europe. Be the human check on templated replies — verify against orders and tracking, correct per policy, and send the right answer.

Full-time remote support role for a European designer-lighting e-commerce store. Own the shared support inbox, look up everything in Shopify, and coordinate with Asia-based fulfillment partners to keep answers accurate.