Monthly, part-time or full-time
Ongoing moderation
A moderator on your queues day to day, with QA and feedback so the guidelines get sharper over time.
Freelancer category
Moderators who keep your platform safe and on-policy.
Comment queues, reports, UGC review, escalations — the people who keep your platform safe day to day. Every moderator in the iince pool has worked real queues against real guidelines, not just read a policy once.
- Work
- UGC review, community, trust & safety
- Shortlist
- Usually within 48 hours
- Fee
- Once, only if you hire
Example shortlist3 people
Comment and UGC moderation, community app
€12–16/h · start in 1 week · English and Spanish
NA
Content moderator
4 yrs · Manila · €12–15/h · free from next week
UGC reviewTrust & safetyEN / TL
Why: Handled high-volume comment queues and held a steady 98% QA score.
DM
Community moderator
3 yrs · Bogotá · €10–13/h · part-time
CommunityAppealsES / EN
Why: Calm with angry users; good judgment on the grey-area reports.
KV
Trust & safety reviewer
6 yrs · Warsaw · €16–20/h · free now
PolicyEscalationEN / PL
Why: Comfortable with sensitive queues and knows when to escalate, not guess.
Example of the format. Real shortlists include portfolio links and current availability.
The work
What they take off your plate
Reviewing user-generated content against your guidelines
Community and comment moderation, reports, and appeals
Flagging policy violations and escalating edge cases
Queue triage, QA, and feedback to tighten the guidelines
Vetting for this role
What we check before we shortlist a content moderators.
General vetting isn't enough. These are the checks specific to this role, on top of the skill tests every applicant takes.
Real queues, not just policy reading
We ask about the queues they actually worked and the calls they had to make. Reading a policy once doesn't count.
Judgment on the grey areas
We walk through borderline cases. Clear, consistent decisions matter more than speed alone.
Sensitive-content readiness
For queues that involve sensitive material, we only shortlist people who have handled it before and know the wellbeing side.
Typical engagements
The three briefs we see most.
Usually 2–6 weeks
Launch or backlog clear-out
Extra hands to clear a backlog or cover a launch spike, then scale back down.
On-call cover
Nights, weekends, escalations
Coverage for off-hours and the harder calls, so reports don't sit until Monday.
Typical ranges, not quotes. Your brief decides the scope and the timeline.
Content moderators: questions
Before you hire.
Do your moderators work to our own guidelines?
Yes. They moderate against your policy and escalation rules, not a generic one. Share your guidelines and we shortlist people who have worked similar queues.
What about sensitive or distressing content?
Some queues involve it, and we're honest about that. For those briefs we only shortlist people who have handled sensitive material before, and we expect you to have wellbeing support and clear guidelines in place.
Can I start with part-time coverage?
Yes. Part-time, night, weekend, and on-call arrangements are common for moderation. Put the hours and time zones you need in your brief.
Often hired together
Start a brief
Tell us what you need.
Send a short brief — role, budget, timeline. We'll come back with two or three people we'd hire ourselves, usually within 48 hours.
Request a shortlistA good brief for a content moderators says
- The work: UGC review, community, comments, or trust & safety
- Guidelines: your policy, or help writing one
- Volume: items or reports per day, roughly
- Coverage: hours, time zones, and languages
- Sensitive content: whether your queues include it