Part-Time Remote Operations Assistant — UK (Customer Orders & Admin)

An established UK printer supply and maintenance business is looking for a reliable, organised remote Operations Assistant to help run day-to-day operations. The heart of the role is customer orders and communications. It is a flexible, long-term freelance engagement of roughly 10–15 hours per week, Monday to Friday, starting late 2026. Full training is provided. What you'll do - Monitor and respond to customer emails - Process customer orders and supplier purchases - Log equipment faults and coordinate external engineers - Arrange deliveries and installation appointments - Keep customer and job records accurate and up to date - Provide admin cover during holidays What we're looking for - Excellent written communication for handling customer emails - Confident using Microsoft 365 - Background in customer service or operational administration - Organised and reliable, with careful record-keeping - Printer-industry experience is useful but not essential — training is provided - UK-based preferred, working UK business hours How it works - Apply through iince. We review every application and, when you're a strong fit, we introduce you to the client.