Open
Remote Customer Service Rep — Work from Home (1099), US
Flexible, fully remote customer support for recognized retail and e-commerce brands as a US-based independent contractor. USD 14–20/hour, choose your own hours.
100% remote. Open to applicants based in United States.
- Role
- Order operations
- Location
- Remote · United States
- Engagement
- Per project
- Languages
- English
- Budget
- USD 18–26 per hour
- Applicants based in
- United States
- Open until
- December 31, 2026
The brief
A US remote customer-service network connects independent contractors (1099) with flexible, fully remote contracts supporting recognized retail and e-commerce brands. The retail contracts cover online orders, order support and returns.
What you'll do:
- Answer product and service questions
- Assist with orders, account issues and general requests
- Process order changes, returns or refunds depending on the contract
- Navigate several tools while helping customers and document interactions
What we're looking for:
- A quiet home workspace, reliable internet and self-motivation (no degree or prior experience required for this role)
- Transferable customer-service, retail, e-commerce, returns or order-support background is valued
- US-based and able to work as a self-employed (1099) independent contractor
How it works:
- Create a profile, complete the questions and assessments, and get approved (often within about a day), then pick an exclusive contract and complete its certification before servicing.
- You choose when and how much to work within the available hours. Pay is USD 14–20/hour.
- Apply through iince. We review every application and, when you're a fit, introduce you to the client to start onboarding.
How applying works
- Your profile and the short skill tests for this role, about twenty minutes the first time.
- With an account, your details and passed tests are reused; only missing tests are taken.
- We review every application personally and introduce the best fits to the client by email.
Hiring for a role like this? Post your opening and iince will shortlist pre-vetted remote freelancers for it — posting is free.
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