iince

Open

Remote Customer Service Rep — Work from Home (1099), US

Flexible, fully remote customer support for recognized retail and e-commerce brands as a US-based independent contractor. USD 14–20/hour, choose your own hours.

100% remote. Open to applicants based in United States.

Role
Order operations
Location
Remote · United States
Engagement
Per project
Languages
English
Budget
USD 18–26 per hour
Applicants based in
United States
Open until
December 31, 2026

The brief

A US remote customer-service network connects independent contractors (1099) with flexible, fully remote contracts supporting recognized retail and e-commerce brands. The retail contracts cover online orders, order support and returns. What you'll do: - Answer product and service questions - Assist with orders, account issues and general requests - Process order changes, returns or refunds depending on the contract - Navigate several tools while helping customers and document interactions What we're looking for: - A quiet home workspace, reliable internet and self-motivation (no degree or prior experience required for this role) - Transferable customer-service, retail, e-commerce, returns or order-support background is valued - US-based and able to work as a self-employed (1099) independent contractor How it works: - Create a profile, complete the questions and assessments, and get approved (often within about a day), then pick an exclusive contract and complete its certification before servicing. - You choose when and how much to work within the available hours. Pay is USD 14–20/hour. - Apply through iince. We review every application and, when you're a fit, introduce you to the client to start onboarding.

How applying works

  • Your profile and the short skill tests for this role, about twenty minutes the first time.
  • With an account, your details and passed tests are reused; only missing tests are taken.
  • We review every application personally and introduce the best fits to the client by email.

Hiring for a role like this? Post your opening and iince will shortlist pre-vetted remote freelancers for it — posting is free.

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