Trust & Safety Specialist — Content Moderation (Hybrid, San Francisco Bay Area)

iince is publishing this role for a trust & safety services firm staffing an operations team inside a leading creative technology company in the San Francisco Bay Area. The work is high-volume, policy-driven content review: making clear, consistent enforcement decisions on sensitive material while supporting quality and training. What you'll do - Review, analyse and action sensitive, violative and illegal content at high volume - Handle abuse reports and manage escalations end to end, with clear documentation - Make nuanced, gray-area policy calls quickly and accurately - Support calibration and accuracy audits, and help build training and onboarding materials - Surface recurring trends to improve policy and process What we're looking for - Prior experience with high-volume content moderation or abuse review (tech, legal or trust & safety background preferred) - The ability to review disturbing content objectively and stay accurate under time pressure - Strong analytical judgement and excellent attention to detail - Must be authorised to work in the United States and able to work from the San Francisco Bay Area How it works This is a full-time (40 hrs/week) W-2 role, performed hybrid in the Bay Area — the first two weeks onboarding in office four days a week, then three days a week across the San Francisco and San Jose offices. Apply through iince — we review every application, and when you're a good fit we introduce you directly to the client.