Content Moderator — EdTech Student Safety (Remote, US/UK, Trust & Safety)

An established EdTech student-safety company is growing its remote on-call review team and is hiring through iince. You work alongside the company's AI, reviewing flagged student activity and deciding when a situation needs real intervention. This is a human-judgement role, not an engineering one. What you'll do - Monitor a live, real-time alert queue of online activity flagged as potentially harmful to students - Carry out quick risk assessments to tell everyday curiosity apart from a genuine crisis - Decide the right level of intervention and follow clear escalation protocols - Notify school safety teams of extreme-risk situations fast — within minutes — by email and phone - Keep accurate, detailed records of every decision in the support software What we're looking for - Background in education, psychology, or law enforcement - Crisis-intervention or counseling experience and the ability to stay calm under pressure - Stamina to manage a continuous real-time queue with focus - A feel for social media trends, pop culture, and slang so you can read context correctly - Strong communication, documentation, and time-management skills - You must live in the US or UK; entry-level and recent graduates are welcome - Schedule is Monday–Friday, roughly 7am–3pm US Central, with some flexibility How it works Apply through iince. We review every application and, when you're a good fit, we introduce you directly to the client — you never chase a faceless job board.