iince

Open

Travel Support Specialist (Entry-Level) - Remote (US)

Entry-level remote customer support in the travel industry. Help clients with travel questions, coordinate bookings for hotels, cruises and vacation packages, and keep the whole trip running smoothly. Training provided - no prior travel experience needed.

100% remote. Open to applicants based in United States.

Role
Customer support agents
Location
Remote - US
Engagement
Full-time
Languages
English
Budget
USD 35,000-65,000 per year
Applicants based in
United States

The brief

A US travel company is hiring an entry-level, full-time Travel Support Specialist to work remotely. You'll help clients with travel-related questions, support reservation coordination and keep the booking experience smooth from start to finish. No prior travel experience is required - structured onboarding and guided training are provided. What you'll do - Respond to client questions about travel options, reservations and itineraries - Coordinate and confirm bookings for hotels, cruises and vacation packages - Review travel details for accuracy - Provide updates to clients before and after travel - Keep organized records of client interactions What we're looking for - Strong written and verbal communication - A customer-focused mindset with attention to detail - Comfort using online systems and digital platforms - Ability to work independently in a remote environment - Previous customer service, hospitality or administrative experience is helpful but not required How it works Apply through iince. We review every application and, when you're a good fit, we introduce you directly to the company. This is an ongoing, full-time remote role for candidates based in the US, with structured onboarding, training and access to booking tools and supplier resources.

How applying works

  • Your profile and the short skill tests for this role, about twenty minutes the first time.
  • With an account, your details and passed tests are reused; only missing tests are taken.
  • We review every application personally and introduce the best fits to the client by email.

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Travel Support Specialist (Entry-Level) - Remote (US) — iince