ServiceNow QA Tester — Remote (US only), Full-Time, Secret Clearance Required

An enterprise technology services provider supporting US public-sector programs is hiring a full-time ServiceNow QA Tester. This is a manual QA role: validating workflows, writing and executing test cases, and tracking defects through to resolution. Test automation (ServiceNow ATF) is a nice-to-have, not a requirement. What you'll do - Develop, document, maintain and execute detailed test cases and UAT scripts - Perform manual functional, regression, integration and user acceptance testing of ServiceNow forms, reports, configurations, workflows and role-based access controls - Validate enhancements, defect fixes, integrations and release changes across dev/test environments - Identify, document, track and retest defects through to resolution - Collaborate with business analysts, developers and stakeholders, support UAT coordination and release readiness, and take part in Agile ceremonies What we're looking for - 3+ years of software testing/QA experience in Agile environments - 3+ years testing ServiceNow (or comparable enterprise workflow platforms) - Hands-on experience across functional, regression, integration and user acceptance testing - Strong analytical, communication and collaboration skills with sharp attention to detail - US citizenship and an active Secret security clearance, plus a bachelor's degree in a related field - Nice to have: ServiceNow ATF/test automation, CSA certification and ISTQB CTFL certification How it works - Ongoing full-time remote role, worked within US time zones - Apply through iince. We review every application and, when you're a good fit, introduce you to the client.